State Farm® Insurance Agent Merritt Massey

"Been with state farm for more than 30 years, never a problem with claims and customer service is top notch"

"Professional, friendly and knowledgeable"

"Great company and friendly team who are easy to work with. Very responsive and they allowed me to communicate with them in multiple formats including calls, texts and emails."

"Merritt and his family/team have been providing personal insurance for me and my family for over three decades. Needless to say, they are like extended family. Throughout my career, I've dealt with many people in the insurance industry. I can honestly say this team truly knows how to treat and watch out for their clients. They are just downright great people to know and work with."

"I highly recommend this agency! I had the pleasure of speaking with Heather and Justin! Heather was very nice and professional while I was giving her my information! She told me the process step by step and what to expect when I revived a call back. When Justin followed up with the quote he was very knowledgeable, quick, and professional! He got exactly the coverage I needed! I couldn’t ask for better service!!"

"Justin Burch was extremely knowledgeable! He answered all of my questions and performed his job with patience and courtesy. I have been with this agency for 27 years and can't imagine using anyone else. This world could use more Justin Burch's, it would make life choices so much more enjoyable!"

"Very attentive and professional"

"They are an amazing team! Katelyn is phenomenal and always helpful! High recommend State Farm!"

"The staff is very kind, explained everything, help to understand and was very good professional!"

"I came in to see Taylor to get a quote on my 2021 camaro. She was a very professional and collected individual that helped me with all my needs!!"

"Great and easy company. They helped me figure out the odds and ends on my car and home insurance policies. Justin was especially helpful"

"Katelynn has been very helpful throughout the home insurance quoting process and has been very fast in response. I would definitely recommend her!"

"Katelynn is always so helpful, professional, and is very quick with getting me the best and most accurate quotes and information. I am so glad I found katelynn and the Merritt Massey team!!"

"We were looking into swapping insurance companies. We used Taylor Knighton for help. She was awesome. She told us what to get from our other insurance company for comparison. She then compared price and coverage. She let us know what the differences were. She was very professional and knowledgeable. Great experience."

"We have moved from San Diego to Georgia. We had State Farm in San Diego for 40 years or more. The transition to Statefarm was made very easy thru this agent. Katelyn was very nice and professional.. see are so glad we stuck with Statefarm."

"My agent was incredibly nice. He made the process of getting insurance simple."

"Always excellent and professional service!! Katelynn is super knowledgeable and helpful. Merritt and Jan Massey are two of the finest people in Milledgeville."

"Rapid response to my questions and friendly customer service."

"Merritt Massey and his associates (currently Justin Burch is assisting me) have been extremely helpful every since I began working with them. I'm confident they have my best interests in mind, for example recommending to me that I have my roof assessed for damage after a recent hailstorm. Very professional."

"Katelynn has been so helpful in getting our new policies here in Milledgeville after our cross county move. Very responsive and efficient. Shortly after, we had a hail storm that damaged our roof and they were very kind and effective in getting our claim started. I recommend this agency highly!"

"Merritt, Jan, and the rest of the crew are awesome! We have been with Merritt Massey State Farm for many years, and they have always been quick to answer questions and have never failed to go above and beyond to assist when we've had a claim."

"This agency helped me greatly even with my busy schedule! I felt accommodated and they gave me best deal possible! I’d recommend to anyone looking for an insurance company that will take care of them."

"I recently visited my local state farm to see about a quote for my car. I spoke with Taylor and she made my visit a breeze. Will definitely continue business here!"

"Fantastic insurance agency! Professional and pleasant to work with. My only regret is not switching sooner!"