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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Patrick Knighton

May 30, 2023

5  out of  5 rating by Patrick Knighton
"We were looking into swapping insurance companies. We used Taylor Knighton for help. She was awesome. She told us what to get from our other insurance company for comparison. She then compared price and coverage. She let us know what the differences were. She was very professional and knowledgeable. Great experience."

Carol Haller

May 25, 2023

5  out of  5 rating by Carol Haller
"We have moved from San Diego to Georgia. We had State Farm in San Diego for 40 years or more. The transition to Statefarm was made very easy thru this agent. Katelyn was very nice and professional.. see are so glad we stuck with Statefarm."

stephen hilton

May 10, 2023

5  out of  5 rating by stephen hilton
"My agent was incredibly nice. He made the process of getting insurance simple."

Chris Morris

April 27, 2023

5  out of  5 rating by Chris Morris
"Always excellent and professional service!! Katelynn is super knowledgeable and helpful. Merritt and Jan Massey are two of the finest people in Milledgeville."

Lee Gillis

April 24, 2023

5  out of  5 rating by Lee Gillis
"Rapid response to my questions and friendly customer service."

George Mixon

April 21, 2023

5  out of  5 rating by George Mixon
"Merritt Massey and his associates (currently Justin Burch is assisting me) have been extremely helpful every since I began working with them. I'm confident they have my best interests in mind, for example recommending to me that I have my roof assessed for damage after a recent hailstorm. Very professional."

Kirk Bauer

April 4, 2023

5  out of  5 rating by Kirk Bauer
"Katelynn has been so helpful in getting our new policies here in Milledgeville after our cross county move. Very responsive and efficient. Shortly after, we had a hail storm that damaged our roof and they were very kind and effective in getting our claim started. I recommend this agency highly!"

Noland White

March 15, 2023

5  out of  5 rating by Noland White
"Merritt, Jan, and the rest of the crew are awesome! We have been with Merritt Massey State Farm for many years, and they have always been quick to answer questions and have never failed to go above and beyond to assist when we've had a claim."

lily ford

February 3, 2023

5  out of  5 rating by lily ford
"This agency helped me greatly even with my busy schedule! I felt accommodated and they gave me best deal possible! I’d recommend to anyone looking for an insurance company that will take care of them."

London D

January 16, 2023

5  out of  5 rating by London D
"I recently visited my local state farm to see about a quote for my car. I spoke with Taylor and she made my visit a breeze. Will definitely continue business here!"

kelly Tresider

January 6, 2023

5  out of  5 rating by kelly Tresider
"Fantastic insurance agency! Professional and pleasant to work with. My only regret is not switching sooner!"

yvonne frashier

January 4, 2023

5  out of  5 rating by yvonne frashier
"Great Experience"

Al Futch

October 25, 2022

5  out of  5 rating by Al Futch

Elisha Ingram

October 18, 2022

5  out of  5 rating by Elisha Ingram
"I have been with this company for years. I am very pleased and this team never disappoints when it comes to customer services."

Laura Burch

September 30, 2022

5  out of  5 rating by Laura Burch
"Earlier this month I swapped my coverage from one State Farm branch in Atlanta to this local branch and I’m so happy with the move! Everyone in the office is incredibly helpful and kind. I highly recommend their services! Justin was especially helpful in answering all my questions and making the move painless."

Walter Sammons

September 24, 2022

5  out of  5 rating by Walter Sammons
"Great insurance agency, Katelynn is especially helpful and very professional."

Kara Firesheets

August 4, 2022

5  out of  5 rating by Kara Firesheets
"I was looking for a quote for one of my vehicles and Taylor Knighton was happy to help me in the process. She was very helpful and quick to get me the help I needed. Would definitely recommend!"

Christina Quider

August 4, 2022

5  out of  5 rating by Christina Quider
"Michael Martin is always there for our questions and helping us with our insurance needs. Friendly and easy to work with. Highly recommend."

caleb carter

July 12, 2022

5  out of  5 rating by caleb carter
"I recently visited my local State Farm to speak with Taylor Knighton about a quote for my truck. She was very helpful and understanding. I will definitely be coming back again soon!"

Tanya Knighton

May 4, 2022

5  out of  5 rating by Tanya Knighton
"I called up to State Farm and spoke with Taylor Knighton to check into getting insurance. She was very professional and knowledgeable about the insurance I was checking into. I would recommend her at State Farm for all your insurance needs."

Melissa Miller

May 2, 2022

1  out of  5 rating by Melissa Miller
"This place is ridiculous. I have had insurance with state farm in Florida for over 5 years moved to GA and they are trying to charge me 2 times the amount for insurance... then tried to I was lying when I called for road side assistance once and no one ever showed up..."

Brant Wells

April 7, 2022

5  out of  5 rating by Brant Wells
"The Merritt-Massey State Farm team has been extremely helpful every time we have had to call on them. Whether we are changing vehicles and coverage, have questions or need to use them, they have been there for us. Excellent service and an excellent team!"

Nathalie Boelen

April 7, 2022

5  out of  5 rating by Nathalie Boelen
"Great service!!!"

Robert Applegate

February 5, 2022

5  out of  5 rating by Robert Applegate
"Great friendly staff Great Company"

David E Bullard

January 29, 2022

5  out of  5 rating by David E Bullard
"Always helpful."