State Farm® Insurance Agent Merritt Massey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amy Godwin
February 25, 2026
"Amy is amazing!! She was very professional and saved us money on our policy."
Sherri Connell
February 25, 2026
"Amy was nice and courteous and she explained all the coverages to me and was very helpful with the life insurance as well, I was very satisfied."
Terese Womack
February 24, 2026
"The insurance representative, Alan Carswell, was very professional, answered all of my questions while reviewing details of my quote. I felt comfortable discussing this information with him and with the details he provided."
"Terese,
Alan is your trusted advisor.
If you have friends or family that need a trusted advisor have them contact Alan.
Thanks for your business.
Merritt Massey"
Michael Wolfert
February 18, 2026
"Even though I am using a different State Farm location, the Agent
Justin was a gentleman and a professional. I walked into his office and he still offered to help me install my safety box in my glove compartment. He refused to take a tip. I recommend them whole heartedly."
"Michael,
Justin is a gentleman.
I was glad he was able to help get DRIVE SAFE AND SAVE set up for you.
Thanks for the 5 Star Review.
Merritt Massey"
Wesley McCumbers
February 5, 2026
"Amy was amazing ! She really helped me out!"
"Wesley,
Amy is a great trusted advisor that saves people money on their insurance.
If you have friends or family that could use the same level of service, please refer them to Amy.
Thanks for your business.
Merritt Massey"
Josh Grindstaff
January 27, 2026
"Leah was amazing!!"
"Josh,
Leah is truly amazing.
She is a trusted advisor to the clients.
She always put the client's interest first.
If you have family or friends that need the same level of service you received tell them to call the office and ask for Leah.
Thanks for your business.
Merritt Massey"
Kristin Meier
January 27, 2026
"Excellent and Professional!"
"Kristin,
Thanks for your kind words.
If you have family or friends that need to save money on their insurance and need a trusted advisor that is excellent and professional tell them to call my office.
Thanks for your business.
Merritt Massey
"
Chuck Stone
January 23, 2026
"Great customer service! Amy really helped me out!"
"Hi Chuck,
Thanks for your kind words.
Your business is appreciated.
If you have friends or family that need the same level of service, you received please refer them to us.
Please let us know how we can be of service in the future.
Thanks
Merritt Massey"
Dale Robinson
January 14, 2026
"Best customer service around. Alan seems to actually care about the customer. Cannot recommend this agency enough."
"Dale,
Alan is your trusted advisor.
If you have family or friends that need the same service tell them to call Alan.
Thanks for your business.
Merritt Massey"
CLW JR
January 8, 2026
"Always very polite and make sure all of my questions are answered."
"Thanks for the 5 star review.
Thanks for your business.
Merritt Massey"
Emanuel Diedad
December 26, 2025
"Great customer service. Alan is very patient and helpful. Thank you!"
"Emanuel,
Alan is a trusted advisor to his customers.
If you have family or friends that deserve a trusted advisor, please have them call Alan.
Thanks for your business.
Merritt Massey"
Janice Thiel
December 19, 2025
"Great experience and friendly service!"
"Janice,
Thank you for your kind words and your business.
Please call on us any time we can be of service.
Merritt Massey"
john crispino
December 9, 2025
"Justin was outstanding! He worked diligently on my situation which was a little difficult to do because of the things I needed done. He explained everything in detail and was incredible! Other agents should take note and learn from him how to treat people! People like Justin are rare these days and I was overjoyed with the way he handled everything! My thanks to State Farm for bringing him into the company. He is a great roll model for others to follow!"
"John,
You are absolutely correct in that Michael is a great roll model for others to follow.
Merritt Massey"
sidney harden
December 2, 2025
"Courteous, timely response and easy to follow business with. David was very helpful and knowledgeable."
"Sidney,
David is an awesome trusted advisor.
Be sure to send your family and friends to see David so that they can receive the same level of service that you did.
Thanks for your business.
Merritt Massey
"
Trey
November 27, 2025
"Alan was extremely helpful and knowledgeable, answered any questions I had without a problem. Is extremely professional and will definitely recommend him to my friends and family. Thank you so much"
"Trey,
Having a trusted advisor like Alan is awesome!
Thanks for referring your friends and family to Alan.
Thanks for your business.
Merritt Massey "
Jordan McDuffie
November 27, 2025
"I had a wonderful experience working with Alan Carswell at Merritt Massey-State Farm Insurance. Alan was professional and very informative. He was attentive and customer service oriented. I highly recommend him for all of your insurance needs!"
"Jordan,
Thanks for your recommendation of Alan.
We appreciate your business.
Merritt Massey
"
Hanna Jones
November 24, 2025
"Alan was very knowledgeable and helpful regarding the policies State Farm had to offer."
"Hanna,
Alan is a great trusted advisor.
If you have friends and family that need a trusted advisor for their insurance needs, ask them to call Alan.
Thanks for your business.
Merritt Massey"
Sherry McDuffie
November 24, 2025
"Alan was courteous and very helpful answering questions I had about life insurance for a loved one."
"Sherry,
Alan is awesome!
If you have friends or family that have life insurance needs, ask them to call Alan.
Thanks for your business.
Merritt Massey
"
Jermaine Roberson
November 8, 2025
"Justin Burch is one of the nicest and is always willing to go above and beyond to help his customers. I always have no issues and enjoy having State Farm as my car insurance provider."
"Jermaine,
Thanks for your kind words about Justin.
Justin is awesome!
Customer's satisfaction is his main goal.
If you have friends or family that deserve the same level of service Justin gave you refer them to Justin.
Thanks for your business.
Merritt Massey "
Mackenzie Kitchens
October 29, 2025
"Alan is a great person, very thankful for his help and knowledge with everything. Could not recommend him enough!"
"Mackenzie,
Thank you for you kind words about Alan.
If you have friends or family that need a trusted advisor, ask them to contact Alan
Thanks for your business.
Merritt Massey
"
hank hogan
October 29, 2025
"Our agent was David Knight and he was so wonderful to do business with. Thank you"
"Hank,
Thanks for your business.
Thanks for your kind words about David.
If you have friends or family that need a trusted advisor, ask them to call David.
Thanks
Merritt Massey"
Chadwick
September 30, 2025
"Best insurance office around. The staff is amazing and overly helpful. Alan is quite knowledgeable and very respectful. Cant recommend enough!"
"Alan is exactly what you stated.
Send your family and friends to see Alan for the same service you received.
Thanks for your business.
Merritt Massey"
Tyler Rose
September 27, 2025
"I Spoke with Alan and stayed where I am but he thoroughly answered my questions. I had many questions and he answered them all very Thoroughly and explained everything to me. 5 stars for the professionalism. I was very impressed with the amount of knowledge he had on the subject."
"Tyler,
Our goal is to be the consumer's trusted advisor.
Alan demonstrated that to you.
Keep us in mind for your future insurance needs.
Merritt Massey"
Sekien07
September 26, 2025
"Had a few questions and Alan was very professional, respectful, and knowledgeable."
"Thank you for the kind words you have about Alan.
Merritt Massey"
Sandrikiana Porter
September 10, 2025
"I had a great experience working with David at State Farm. He took the time to go over my entire policy in detail, making sure I understood every part of my coverage. He was patient, knowledgeable, and genuinely cared about helping me make the best decisions for my situation. I left the meeting feeling confident and informed, which is exactly what you want when dealing with insurance. Highly recommend David if you're looking for someone who’s thorough and trustworthy!"
"Sandrikiana,
David was acting as your trusted advisor.
If you have family or friends that need a trusted advisor, please send them to see David.
Thanks for your business.
Merritt Massey
"